* 1. Are you satisfied with the current web www.dexia.sk?	a) yes b) no
* 2. Is it easy for you to orientate yourself on it easily?	a) yes b) no (Please, state which information was difficult to be found or you did not find it at all.)
* 3. Frequency of your visits:	a) I visit dexia.sk regularly b) I come to visit it at least once a week c) I come to visit it at least once a month d) I am on it for the first time e) other (please, state the type of frequency yourself)
* 4. Which information do you usually search for on dexia.sk?	a) information on products b) loan calculators c) other calculators (please, state which ones) d) interest rates and fees e) entry into e-Banka (internet banking) f) other information (please, specify)
5. What type of calculators and other tools would you welcome on dexia.sk?
6. What functionalities on dexia.sk do you miss? (e.g. electronic fill-out forms, personalization of payment cards, graphs, sound effects etc.).
7. Please, state what was the most difficult thing for you to find on this web recently?
8. Other comments you may have.
Please, fill out your personal and contact information:
* I am a:	a) customer of Dexia banka b) non-customer of Dexia banka
	a) individual b) corporate c) municipality d) other
* Age:	a) 0 - 15 b) 16 - 25 c) 26 – 50 d) 50 and over
Your name and surname:
Postal address:
* E-mail:

(With questions marked with * , the answers are compulsory)