What is a POS terminal?

A POS terminal (a point of sale or service) is an electronic device, aimed at non-cash payments for goods and services via payment cards in a sale point (a retail shop, a hotel, a filling station, a travel agency, etc.)

Types of payment terminals:

• Non-portable (stationary) are used in retail shops, located at a checkout counter (an electronic cash register), based on POS terminal communication with authorisation centre, usually via fixed phone line (dial-up)
• Portable are used in restaurants, taxis, points without a fixed phone line, communication with authorisation centres is provided via a mobile operator - GPRS

Accepted payment cards

POS terminals, offered by the bank, accept the following types of payment cards:

• Maestro/MasterCard
• VISA/VISA Electron
• American Express (AMEX)*
• Bank´s payment cards
• Payment cards issued by all other banks in the Slovak Republic

* - Amex enters into a contract directly with a shopkeeper. Our bank provides a contact to a representative of Amex, who will make the contract and agree a commission with the shopkeeper.

Types of POS terminals offered by our bank

• INGENICO I7910 – portable /GPRS + connection to a Word document
• INGENICO I5100 – stationary + connection to a Word document

Associated benefits:

• image of a modern business company, increased prestige
• lower risk of high cash amounts handling
• new, modern method of payment
• increased number of domestic and foreign customers
• no costs of cash handling, increased sales

Associated services:

• transfer of payments made by payment cards via a POS terminal
• POS terminal location and installation
• integrated software
• guarantee and post-guarantee service
• payment of communication costs via data network*
• transactions processing
• guaranteed payment of each authorised transaction
• overview of effected payments delivered on regular basis
• objections solving
• personnel training
• promotional documents
• maintenance
• call Centre services of First Data Slovakia, s.r.o.
• possibility to operate POS terminals with more accounts
• possibility to identify payments with variable symbol

The bank charges the commission for each transaction made via a POS terminal and the monthly charge for the services, associated with the device.

* - A POS terminal installation is usually completed by ten business days from the contractual documents signing and delivery of all required customer information.
* * - Except for local charges for a fixed phone line – dial up (in case of GPRS communication, communication costs have been included in the price of the service)

Transactions clearing, bank statements

A shopkeeper will receive a payment on his account maintained with the bank for transactions, directly processed by the bank, on a following business day, as an amount total for all payment cards.

POS terminal communication with the bank

When making a payment by a payment card, a POS terminal is connected to the Authorisation Centre of the First Data Slovakia, s.r.o. company via the public data network (depending on the connection method). After having verified the transaction, it sends information on such authorisation (i.e. an approval or a rejection) back to the POS terminal. The whole communication is encrypted and protected against a misuse of transmitted information. An average transaction takes about 3-30 seconds according to the method of the POS terminal connection to the First Data Slovakia, s.r.o.

POS terminal requirements

A payment terminal operation requires a fixed phone line or a mobile operator signal (GPRS) and a plug for 220 V. Should there be no fixed phone line available, we would like to offer you the terminal, which communicates via GPRS. A personal or current account opening with the bank and entering into the agreement on transfer of payments made with payment cards is required for the device installation and operation.

For more information on POS terminals installation and operation, please contact our branches. Should you be interested in information on our POS terminals in more detail, please send your e-mail to pos@primabanka.sk.